We want you to be fully satisfied with your purchase. If you are not, our policy ensures a smooth return and refund process.
1. Eligibility for Returns
Returns accepted within 3 days of delivery.
Items must be unused, undamaged, and in original packaging with proof of purchase.
2. Non-Returnable Items
Clearance or final-sale products.
Customized or personalized luggage and accessories.
Used or damaged items (unless defective on arrival).
3. Return Process
Contact us with your order number and reason for return.
We will issue a Return Merchandise Authorization (RMA).
Securely package your items and ship them back as instructed.
4. Refunds
Inspected within 7 business days of receiving the return.
Refunds issued to the original payment method within 7–14 business days.
Shipping costs are non-refundable unless the item was defective or incorrect.
5. Exchanges
Defective or incorrect items will be exchanged free of charge.
For other exchanges, please return the item and place a new order.