At Hallie Trails, we aim to deliver your accessories, camping gear, and luggage promptly and safely.
1. Processing Time
-
Orders are processed within 2–4 business days.
-
Peak seasons or high demand may cause slight delays.
2. Shipping Methods & Costs
-
Standard Shipping: 5–10 business days.
-
Express Shipping: 2–5 business days (extra charges apply).
-
Shipping costs are calculated at checkout based on location and order weight.
3. Tracking
-
All shipments come with a tracking number, emailed once the order is dispatched.
4. International Shipping
-
We ship worldwide.
-
Customers are responsible for customs duties, taxes, or import fees charged by their country.
5. Delivery Issues
-
Hallie Trails is not liable for delays caused by customs, courier strikes, or natural disasters.
-
If a package is lost or damaged in transit, please contact our support team within 7 days of delivery date.